Frequently Asked Questions

Cocktails

General

Joshing Cocktails is a brand that offers crafted concoctions from a universe of fun, blending unique flavors and stories into every can.

Each of our cocktails is inspired by cosmic tales and earthy adventures, offering not just a drink but an experience, with a focus on high-quality ingredients and innovative flavors.

Starting in Summer 2024, Joshing Cocktails will be available for purchase through authorized retail locations in Florida

Please let your favorite Brewery, Bar, or Liquor Store know that you are interested in trying Joshing Cocktails.

Become a Launch Partner

Interested in having Joshing Cocktails teleported into your store, restaurant, or bar? Let's make magic together! 

For Launch Partner inquiries, shoot a comet to: partner@joshingcocktails.com.

Our cocktails have an ABV of 5.9%, striking a perfect balance between flavor and potency.

Yes, all of our cocktails are gluten-free, making them accessible to those with gluten sensitivities or preferences.

No, we use only natural flavors in our cocktails, to maintain the quality of our drinks.

For the best experience, serve our cocktails chilled. If you’re feeling fancy, pour them into a glass and garnish for a stellar sip.

Dry Goods

Delivery

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out.

The shipping time depends on your location, but can be estimated as follows:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

We work with an on-demand order fulfillment company with facilities worldwide!

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office.

Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office if they have your package
  • Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at hello@joshingcocktails.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Orders

We work with a print-on-demand manufactures. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

You’ll receive a tracking link via email when your order ships out. If you have any questions about

your tracking or shipment, drop us a line at hello@joshingcocktail.com.

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at hello@joshingcocktails.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
us know by contacting us at hello@joshingcocktails.com!

Refunds are only offered to customers that receive the wrong items or damaged items. If any of
these apply, please contact us at hello@joshingcocktails.com with photos of wrong/damaged
items and we’ll sort that out for you.

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our
sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let
us know at hello@joshingcocktails.com within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a
refund!

Sustainability

General

As proud members of 1% for the Planet, Joshing Cocktails donates 1% of our annual sales to support environmental causes. This means that every purchase you make contributes to a healthier, more sustainable planet.

We utilize an innovative ink-to-can printing process that eliminates the need for single-use plastics, making our cans infinitely recyclable and reducing waste.

On-demand production means we only produce merchandise when an order is placed, significantly reducing overproduction and waste. This approach ensures that each piece of our Joshing Dry Goods, from t-shirts to hats, is made responsibly and minimizes unnecessary items ending up in landfills.

Our Joshing Dry Goods are made using advanced direct-to-garment (DTG) printing and embroidery techniques that are both high in quality and low in environmental impact. We prioritize eco-friendly materials, with our merchandise line featuring products made from organic or recycled materials.

Our commitment to sustainability extends to our Joshing Dry Goods packaging. We use post-consumer recycled (PCR) plastic mailers for shipping, significantly reducing the environmental impact of plastic waste.

We invite you to join our sustainability journey by supporting our mission and helping us protect our planet. You can get involved by choosing Joshing Cocktails and learning more about our sustainability initiatives on our website or by reaching out to us at hello@joshingcocktails.com.

Joshing Cocktails is committed to leading the beverage industry towards more environmentally responsible practices. Our comprehensive approach to sustainability, from sourcing to packaging and manufacturing, sets us apart in our mission to minimize our environmental footprint and maximize our positive impact.

RECYCLE FOR A GREENER TOMORROW & SIP WITH CARE
  • RECYCLE FOR A GREENER TOMORROW & SIP WITH CARE